Running a small business means wearing a lot of hats. My role as your Virtual Assistant is to take some of those hats off your head — so you can focus on the work only you can do.

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I offer a broad mix of administration, client support, and coordination services. Whether you need someone steady in the background or a professional voice out front, I’ll adapt to your needs and keep things running smoothly.

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Business Administration

Efficient, reliable support to keep your operations organised.

• Document, template, and form creation

• Copy typing, proofreading, and formatting

• Spreadsheet creation and maintenance

• Data entry and online file management

 

Email Management

Because your inbox shouldn’t control your day.

• Monitoring and triaging emails

• Inbox organisation, filters, and spam management

• Drafting and sending professional correspondence

• Coordinating meetings or bookings directly from email

• Light email marketing support

 

Calendar & Meeting Coordination

Making sure your time works for you.

• Scheduling appointments and bookings

• Time-blocking to protect focus time

• Creating and sharing reminders

• Travel planning and bookings

• Preparing meeting agendas

• End-to-end coordination (scheduling, confirming, and follow-up)

 

Client Onboarding

A smooth first impression builds trust.

• Step-by-step onboarding support for new clients

• Coordinating welcome packs, forms, or agreements

• Ensuring every client feels guided from the start

 

Client Engagement & Outreach

Representing your brand with warmth and professionalism.

• Outbound calls and emails for testimonials, feedback, or reminders

• Coordinating interest calls or tailored outreach (e.g. groups, clubs, partners)

• Building rapport and handling client touchpoints with care

 

Project Support (Flexible)

Extra hands for one-off projects or seasonal workloads.

• Research and information gathering

• Process documentation

• Light project coordination and tracking

• Tailored support for time-limited projects

 

Coming Soon — Custom AI Content Assistants

I’m also developing bespoke AI tools trained on a business’s unique tone and style. These assistants help small business owners create content faster, easier, and in their own voice. (Curious? Keep an eye out for updates!)

 

Let’s Chat

Your business isn’t cookie-cutter — and neither is my support. If you don’t see exactly what you need listed here, let’s talk about it. Chances are, I’ve done it before.